{"id":60,"date":"2020-04-23T06:30:26","date_gmt":"2020-04-23T06:30:26","guid":{"rendered":"http:\/\/michaelthompson.biz\/?p=60"},"modified":"2020-04-23T06:30:26","modified_gmt":"2020-04-23T06:30:26","slug":"60","status":"publish","type":"post","link":"https:\/\/michaelthompson.biz\/index.php\/2020\/04\/23\/60\/","title":{"rendered":""},"content":{"rendered":"\n<h3>\nAjax A.M.I., LLC<br \/>\nCustomer Service Order #2387448<br \/>\nVentilators, Quantity 100,000  <\/h3>\nTime: 8:20am<br \/>\n<br \/>\nMy Supervisor is on vacation. my Director can not be reached, her cell phone message box is full. Full?! Yah, another day at a minimum wage job helping customers, with their orders. I did not know that we even made Ventilators, what ever that is. <br \/>\n<br \/>\nCustomer Service, I am learning what it is.  In my opinion, and by listening to others; Customer Service is a very simple task. Say hi when the customer walks in, smile, make eye contact, say the customers name at least three times; through out the order process. Fill the order. We get all kinds of customers, and we get the ones that you know what I am talking about. It starts with, &#8220;can I have this for free?&#8221; I do not know, but that is something I do not feel comfortable smiling too. My reply is to ask what they do for a living, and ask for some of that stuff free. They generally recoil and say, &#8220;no.&#8221; I smile back and say, &#8220;that is not good customer service.&#8221; Usually the conversation moves on from there.<br \/>\n<br \/>\nI get a text message back from the Director. I am to walk this order through. She states that it is a government contract, and her bosses rely heavily on government contracts. Well, this is different, I will not be watching the clock all day today. A good thing about this task is that it looks like I will get my steps in today.<br \/>\n<br \/>\n<i>come back next thursday to read what happens next<\/i><br \/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ajax A.M.I., LLC Customer Service Order #2387448 Ventilators, Quantity 100,000 Time: 8:20am My Supervisor is on vacation. my Director can not be reached, her cell phone message box is full. Full?! Yah, another day at a minimum wage job helping customers, with their orders. I did not know that we even made Ventilators, what ever &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/michaelthompson.biz\/index.php\/2020\/04\/23\/60\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[20,17,21,19,18,16],"_links":{"self":[{"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/posts\/60"}],"collection":[{"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/comments?post=60"}],"version-history":[{"count":7,"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/posts\/60\/revisions"}],"predecessor-version":[{"id":67,"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/posts\/60\/revisions\/67"}],"wp:attachment":[{"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/media?parent=60"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/categories?post=60"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michaelthompson.biz\/index.php\/wp-json\/wp\/v2\/tags?post=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}